How to Get Your Audience to See it Your Way
Whether it’s a sales presentation, a pitch to a board of directors, or simply getting buy-in from your team, we are all out there persuading. How successful we are comes down to one big thing: convincing our audience that what we are proposing is good for them.
Yep, it’s as basic as that. If we can convince our audience that things will be better, easier, less time-consuming, more lucrative, and peace-of-mind inducing (a biggie), we will be successful. So, how do we do it?
First, we have to paint the picture of where we are now. In that picture will be embedded a problem that needs solving or a goal that needs achieving. This must be a problem or goal that matters to our audience, one they see as urgent to do something about. (Note: If they do not already see this problem or goal as in need of urgent addressing, we must begin by proving its urgency.)
Once we all agree on the problem or goal and the necessity of addressing it, we provide our proposal. This is our solution for solving the problem or reaching our goal. We state our solution in clear compelling language. Language that an eight or eighty-eight year old can easily understand. Language that evokes feelings of promise, possibility, and positivity.
Next you explain exactly how your proposal will be good for them. You do that by naming no less than three, and no more than five, benefits of your proposal. This is the payoff. This is what’s in it for them.
These are clear benefits – think what it will do for them, not how you’ll do it. They don’t care how the sausage gets made; they only care how delicious it is, how easy and fast to cook, how nutritious, and how inexpensive. (Again, no more than five reasons.)
Now you’ve got to prove it. Your audience wasn’t born yesterday. They’ll be skeptical about these benefits. You must prove to them that you can deliver on your promises.
This is the place, or one of them, where most presenters fall short. They spend all of their time talking about HOW the sausage gets made, which is completely uninteresting (and possibly off-putting) to the audience, and does nothing to prove the payoff. Waste of time.
Once you’ve proven you can deliver on your promise, you’re almost home. Simply review in a few sentences the agreed-upon picture and its problem or goal, your proposal to solve that problem or achieve that goal, what the payoff will be for them, and the proof that it will happen.
Now comes a critical component: asking for the sale, the approval, the buy-in. For the love of Pete, please do not end with, “Well, that’s all I’ve got.” Bad. Very bad.
Instead, ask for questions, and then ask for the sale, the approval, the buy-in. If you’ve followed this structure, they’ll be eager to respond in the affirmative.
Use this format, also known as the Persuasive Presentation Format, and you’ll not only be heard, but you’ll be successfully persuading.
Debbie Fay is the founder of Bespeak Presentation Solutions, LLC, providing one-on-one presentation coaching, presentation development, and communications training to businesses worldwide.
Have more questions? Follow up with the expert herself.
executive speech coach I high-stakes presentation development
bespeak presentation solutions llc
I help executives design, develop and deliver high-stakes presentations from the ground up - including visuals - that get heard and get them the results they seek. Wherever my clients begin on the presentation comfort and skill spectrum I work one on one with them to "turn up the volume" on each presenter's authentic voice by using their own powerful words and phrases. Together we create presentations that connect them to their audience, drive a... Continue Reading
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