AMA with Ellevate HQ: What Do You Want to Know About Your Membership?
Join Kirsten Penaloza and Johanna Pulgarin on this Ask Me Anything-style Jam Session to learn how to make the most out of your membership benefits.
Have more questions? Follow up with the expert herself.
Customer Experience Lead
PROJECT/EVENT MANAGEMENT Provides organization, time-management and on-site coordination of events, including the following tasks: team leading and coordination of staff, budgeting, billing, making travel arrangements, recruiting of volunteers, casting and hiring of personnel, contracting of external providers, full in/outbound correspondence, media outreach, elaborating reports and evaluations, scheduling shifts and leading of meetings (with teams, staff and clients). CUSTOMER EXPERIENCE Direct communication with customers via email using Salesforce and live chat regarding all levels of customer’s websites: Customization... Continue Reading
Johanna Pulgarin is Program Manager at Ellevate Network, where she concentrates on managing the existing membership benefits program, and plays a key role in the development and administration of future benefits. Through conversations with users and future members, her goal is to engage the community and help foster meaningful connections through Ellevate's online platform. Continue Reading
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